Facility Management

Facility Management

The International Facility Management Association (IFMA) defines Facility Management as: “A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.”

OPTIMAL disposes of the appropriate know-how to manage and deliver a wide range of Facility Management services and solutions to commercial and residential estates, luxury hotels, hospitals, industries, logistic platforms and public companies.

OPTIMAL understands the delivery of a complex FM service provision as a durable partnership:

  • managing the efficient service provision as per the agreed Service Level Agreements (SLA)
  • sourcing services, repairs and material from approved suppliers
  • maintaining documentation and recording all tasks via OPTIMAL’s Computer Aided Facility Management (CAFM) software – AFM (Alstanet)
  • ensuring compliance with local Fire, Life, Health and Environmental safety codes and norms
  • reporting on Key Performance Indicators (KPI)
  • preparing budget and investment recommendations


OPTIMAL has the capacity to perform all Technical Facility Management services and to manage the following third parties contracted services:

  • Cleaning and outside cleaning
  • Landscaping
  • Snow removal and winter services
  • Security
  • Post
  • Reception
  • Moving and space planning
  • Copy and print
  • Keys and badges management
  • Meeting room management
  • Pest control
  • Catering

Added values

OPTIMAL’s FM services bring the following added-value benefits:

  • one single partner for all services
  • clear reporting and communication channels
  • eased financial controlling
  • Full compliance with environmental, hygiene, health and fire safety local codes and laws
  • freed resources for our customers core-business
  • flexibility